My Shuttle

Welcome to our Website

Questions & Answers

Question 1

If I have 4 passengers in my group going to Park City does that mean the price is $100 total or is it $100 per person?

Answer 1

The total fare is $100; NOT $100 per person. In addition, there are no taxes or any other fees added to your fare.

question 2

Do you offer door to door service?

answer 2

Yes, we take you to your desired location. 

question 3

How long do I have to wait at the airport until the shuttle arrives?

answer 3

When you have notified us that you are ready for pick-up, it will take your driver 5-10 minutes to arrive at your assigned pick-up location. We use to tell people 1-3 minutes but our Airport is currently undergoing a major construction of a new Airport, so this is the reason for delay. This will go on until the year 2020 when new Airport arrives. 

question 4

What kind of Shuttles do you have?

Answer 4

We operate 2 types of vehicles. Toyota Sienna & Chevy Suburban.

Question 5

Will I receive a text the day before my pickup?

Answer 5

Yes, you will receive a text the day before your scheduled pickup. Expect to receive text between 12pm to 8pm Mountain Time. This text will be from your driver. If you haven't received a text by 8pm Mountain Time, please call us. 

question 6

Do I get to pick the time for the Shuttle to pick me up?

answer 6

Yes, you get to pick the time.

question 7

Can I have the shuttle make additional stops for grocery, ski rental & tickets, etc?

answer 7

Yes. Please let us know in advance of your reservation. Stops are $10 extra + $1/Minute wait time after 10 minutes of waiting. 

question 8

When does your shuttle operate?

answer 8

24 hours a day and 365 days of the year. 

question 9

How much time in advance do I need to be at the airport to catch my flight?

answer 9

We recommend being at the airport at least 1 1/2 hours prior to your flight departure time.

question 10

How much time in advance should I book my reservation with you ?

answer 10

Whenever you have your flight information, please book with us. We prefer advanced reservations. 

question 11

How long does it take to get from the Salt Lake City Airport to Park City and Deer Valley area?

answer 11

Park City: 30 - 45 minutes. Deer Valley: 45 - 55 minutes. If road conditions are clear. Weather delays can range from 10 - 30 minutes. There is usually no traffic delays.

question 12

If I am staying at a hotel in Salt Lake City, can you pick me up at the hotel and take me to Park City?

answer 12

Yes, please call to book this type of reservation.

question 13

Do you offer transportation from Park City to destinations in Salt Lake City other than the airport?

answer 13

Yes, please call to book this type of reservation.

question 14

If I am traveling with skis and luggage, will there be a problem fitting everything into the shuttle?

answer 14

No, there will not be a problem. If you have extra luggage and skis, please let us know in advance so we can send the right shuttle van for you. Extra luggage would be more than 2 bags per person. Skis would be more than 4 per group.

question 15

Do you offer children child car seats (Booster/Toddler/Infant). Will there be an additional charge?

answer 15

Yes, we offer child car seats free of charge. Please let us know in advance so that we can have them ready for you in your shuttle.